How Zelite's Integration of Microsoft Dynamics 365 CRM and Cloud Telephony Improved Customer Interactions for a SaaS Company
In today's digital world, customers expect seamless and personalized interactions with the businesses they patronize.
To deliver on these expectations, businesses need to invest in technologies that enable them to streamline their customer-facing processes.
One way to do this is to integrate their CRM system with their cloud telephony system.
Zelite, a leading integration solutions provider, recently helped a SaaS company achieve this goal by integrating Microsoft Dynamics 365 CRM with its cloud telephony system.
https://www.zelitesolutions.co....m/case-studies/cti-i